Job Opening for Customer Service Executive - Lower Parel Mumbai
- mustaqimnbs
- Aug 6, 2022
- 2 min read
Call: +91-799-026-6781 or send your resume, Email- shrikant@navkarservices.com
LOOKING FOR A JOB?
WE ARE HIRING...
NAVKAR BUSINESS SERVICES @ BEST JOBS AT LOWER PAREL MUMBAI
ABOUT NAVKAR BUSINESS SERVICES:
Navkar Business Services was founded in 2016 and since that time the company has progressively shown growth in the PROPERTY MANAGEMENT – BUSINESS PROCESS OUTSOURCING.
Fresher Call Center Jobs and Vacancies in Lower Parel @Mumbai.
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Rotational Shift 24x7
Rotational Week Off - 2 in a week.
Job description:
Opportunity to work with one of the Property Management companies looking for Customer Service Executives.
Share resumes quickly --- Immediate joining - shrikant@navkarservices.com
Job Role - Customer Service Executives -
Managing Customer Communications - QRC (queries, requests & complaints), inbound and outbound service calls/emails.
Should be zeal to service customers - responsibly provide a positive customer experience.
Excellent verbal and writing skills - language proficiency required in English & Hindi
Ability to understand customer communications and problem-solve
Basic computer skills
An insurance background is an added advantage
Flexible to work in shifts
Minimum Qualification – Graduate
Preferably with relevant work experience of 1 year.
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